Shipping & Returns
Shipping Policy
- Free shipping: Orders over 1,000,000 apply to customers in Ho Chi Minh City.
- Shipping fee: 30,000 VND/order for the remaining orders.
- Delivery time: 2-5 days depending on the location
- Shipping method: Door-to-door delivery by Viettel Post, Fast delivery.
- Order tracking: Customers can track their orders through the website and receive notifications via email about the order status.
Return & Refund Policy
VietVandal are continually striving to provide our customers with the greatest items. If you are not happy with your purchase, you may exchange or return it within 7 days after receipt. The replacement product must still bear its original tags and have not been used. The customer will pay for the return shipping costs. The shop will credit the refund to the customer's bank account within 5 days of receiving the returned product; however, the shipping price will not be repaid.